TERMS AND CONDITIONS

DATED: THE 31st Day of January 2020

 

 

Fair Use Policy

Courses are available for a single user and are not transferrable.

A breach of this policy will lead to suspension of the account.

 

Refunds

This sets out the provision of information regarding tuition fees and other charges; and refund scenarios for all tutoring courses. It outlines where a refund of tuition fees or charges related to study may apply for commencing and continuing students.

This does not remove the right to take further action under Australia’s Consumer Protection Laws nor does it prevent the student from pursuing other legal remedies. All dollar amounts referred to in this policy are in Australian Dollars, unless otherwise specified.

Course start date: Courses start date is the date account information is emailed to the user.

Course commencement date: A course is deemed to have commenced at the moment a student first logs on to the on-line system.

Before the commencement date, a user can request a cancellation. The user will receive a full refund less account and processing charges. These charges will normally be $30.

Once a course has commenced, refunds are not normally available.

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